Here’s something new… a customer service blog, supposedly going to be staffed/updated 24×7 by the folks at Verizon.
What use is this really going to be? If you call their customer service, you sit on hold. Are they going to announce system-wide outages? Unless everything has gone straight to hell, a national blog is going to be far too wide of a reach to be any use.
Consider me skeptical, although not much would shock me from a company that doesn’t want my money.
